Privacy Policy – Sarve Furniture

Your Privacy Matters at Sarve Furniture

At Sarve Furniture, we respect your privacy and are committed to protecting your personal information. As a trusted premium furniture brand in India, we understand that your trust is our biggest responsibility.

This Privacy Policy explains how Sarve Furniture collects, uses, protects, and manages your information when you browse our website, place furniture orders, make online payments, or contact us through WhatsApp, phone, or website forms.

By using our website, you agree to the terms mentioned in this Privacy Policy.

About Sarve Furniture

Sarve Furniture is a premium furniture brand dedicated to creating handcrafted solid wood furniture for modern Indian homes. We specialize in luxury Sheesham wood furniture including beds, dining sets, sofa sets, coffee tables, TV units, bedside tables, cabinets, wardrobes, and home furniture.

Our goal is to provide customers with premium quality furniture along with a secure and trusted online shopping experience.

Information We Collect

To provide smooth shopping and customer support, Sarve Furniture may collect certain information from customers.

Personal Information

Personal information refers to details that help identify a customer directly.

This may include:

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping Address
  • Billing Address
  • Order Information
  • Payment Transaction Details
  • WhatsApp Inquiry Information
  • Customer Support Communication Details

We collect this information only when customers voluntarily provide it while placing an order, filling a contact form, or contacting us.

Non-Personal Information

We may also collect technical website usage information such as:

  • IP Address
  • Browser Type
  • Device Type
  • Operating System
  • Website Visit Information
  • Pages Viewed
  • Time Spent on Website
  • Cookies Data
  • Analytics Information

This helps us improve website performance and shopping experience.

How We Use Your Information

Sarve Furniture may use customer information for the following purposes:

✔ Processing furniture orders
✔ Confirming order details
✔ Payment verification
✔ Shipping and delivery coordination
✔ Customer support and service
✔ WhatsApp communication
✔ Product recommendations
✔ Website performance improvement
✔ Fraud prevention and security
✔ Legal compliance and business operations

This information helps us provide better service and a safe online furniture shopping experience.

Secure Payment Information

Sarve Furniture believes in secure online shopping.

When customers make payments on our website:

  • Payments are processed through secure payment gateway providers
  • We do not store debit card or credit card details on our website servers
  • Payment security is handled through encrypted payment systems
  • Sensitive transaction details remain protected

This helps ensure safe and secure furniture shopping online.

WhatsApp & Customer Support Communication

Sarve Furniture provides support through WhatsApp, phone calls, and website communication channels.

If you contact us through WhatsApp or our website, we may use your information to:

  • Answer product-related questions
  • Provide order updates
  • Share furniture details
  • Assist with custom orders
  • Help with delivery-related support
  • Resolve customer service issues

Customer Support Number

Phone / WhatsApp: 7014260924

Cookies Policy

Our website may use cookies and similar technologies to improve user experience.

Cookies help us:

  • Remember customer preferences
  • Improve website speed and performance
  • Understand customer browsing behavior
  • Show relevant furniture products
  • Improve shopping experience
  • Analyze website traffic

Customers can disable cookies through browser settings if they prefer.

Google Analytics & Tracking Tools

Sarve Furniture may use analytics tools such as Google Analytics and similar technologies to understand:

  • Visitor behavior
  • Website traffic
  • Product popularity
  • Customer browsing patterns
  • Website performance improvement

This data helps us improve our website and services.

Third-Party Services

Sarve Furniture may work with trusted third-party service providers for business operations, such as:

  • Payment Gateway Providers
  • Shipping & Delivery Partners
  • Website Hosting Providers
  • Analytics Services
  • Advertising Services
  • WhatsApp Communication Services

These services receive limited information only to perform their required services.

Sharing of Customer Information

Sarve Furniture respects customer privacy.

We do not sell, rent, or trade customer personal information.

We may share limited information only when necessary for:

  • Order processing
  • Shipping and delivery
  • Payment verification
  • Fraud prevention
  • Legal compliance
  • Website analytics and marketing services

Data Security

Sarve Furniture takes customer data security seriously.

We use reasonable security practices to protect information from:

  • Unauthorized access
  • Fraudulent activity
  • Data misuse
  • Information loss
  • Security risks

Although no online platform can guarantee 100% security, we work hard to protect customer data.

Customer Rights

Customers have the right to:

✔ Access their personal information
✔ Request correction of incorrect data
✔ Request privacy-related support
✔ Opt out of promotional communication
✔ Contact us regarding privacy concerns

Data Retention Policy

Sarve Furniture may retain customer information for a limited time for:

  • Order records
  • Warranty support
  • Customer service
  • Legal compliance
  • Fraud prevention

After that, data may be securely removed where applicable.

Children’s Privacy

Sarve Furniture does not knowingly collect personal information from children without appropriate consent.

Policy Updates

Sarve Furniture may update this Privacy Policy from time to time to reflect:

  • Legal updates
  • Website changes
  • Service improvements
  • Business changes

Updated policies will always be published on this page.

Contact Information

Sarve Furniture

📍 Factory Address:
7, Road Number 5, RIICO, Industrial Area, Churu, Rajasthan – 331001, India

📞 Phone / WhatsApp: 7014260924

🌐 Website: www.sarvefurniture.com

Need Help?

If you have any questions regarding your privacy, order information, payments, or customer data, feel free to contact Sarve Furniture.

Our team will be happy to assist you.