Terms and Conditions

Welcome to Sarve Furniture. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. Product Information

• We strive to provide accurate product descriptions and images. However, slight variations in color, texture, or finish may occur due to differences in screen displays or natural material characteristics.
• All product dimensions provided are approximate and may vary slightly.

2. Orders and Payments

• All orders are subject to availability. In case a product is out of stock, we will notify you and provide alternatives or a refund.
• Payment must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards, PhonePe, Google Pay, and other UPI platforms.

3. Shipping and Delivery

• We offer delivery services across India. Delivery timelines may vary based on the location and availability of the product.
• Free delivery is available for select products, while additional charges may apply for certain regions or express delivery requests.
• Customers must ensure someone is present at the delivery address to receive the products.

4. Replacement Policy

• We do not offer refunds. However, in case of damage or defects, we provide free replacements within 7 days of delivery. To initiate a replacement, contact us with a detailed description and photos of the issue.
• Replacements will only be provided for manufacturing defects or damages during delivery. Normal wear and tear, misuse, or accidental damage will not be covered.

5. Cancellation Policy

• Orders can be canceled within 24 hours of placing the order. After 24 hours, cancellation requests may not be accepted if the product has already been dispatched.
• If cancellation is successful, a full refund will be processed within 7 business days.

6. Warranty

• All our products come with a 1-year warranty against manufacturing defects. This warranty does not cover damage caused by improper use, exposure to extreme conditions, or unauthorized repairs.

7. Limitation of Liability

• Sarve Furniture is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
• We are not responsible for delays in delivery caused by factors beyond our control, such as natural disasters, strikes, or logistical issues.

8. Privacy Policy

• We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and safeguard your data.

9. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts located in Rajasthan.