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Return and Refund Policy

Yes, yoga teachers and trainee teachers qualify for generous discounts, regardless of how much you spend or the number of items in your order. We understand that sometimes you’ll need a large box of stock and at other times, you’ll just need one mat.

  • Time is Key: Please let us know you’d like a replacement within 3 days of receiving your order.
  • Keep it Original: The item needs to be in its original packaging, unused, and include all the bits and pieces it came with.
  • Our Inspection: Once we receive the returned item, our quality team will carefully check it to confirm the damage or defect.
  • Your New Item: If everything checks out, we’ll ship out a replacement to you within 7-10 business days.

To get the replacement process started:

  • Reach out to our friendly customer support team within 3 days of delivery by calling us at 7014260924 or sending an email to [Insert your company’s support email here].
  • Please have your order details ready and share clear photos of the defect or damage, along with a brief description of the issue.

Unfortunately, we can’t accept returns for replacement in the following situations:

  • If you contact us after 3 days from the delivery date.
  • If the product has been used, assembled, or damaged because it wasn’t handled correctly by you.
  • If the product isn’t in its original condition or if any parts or accessories are missing.

If your product is eligible for a replacement due to physical defects or damage upon arrival, Sarve Furniture will take care of the return shipping costs. We’ll arrange for the pickup of the damaged item and the delivery of your replacement, all at no extra cost to you.

You can request a replacement only if:

  • The product has a physical defect or is damaged when it’s delivered to you.
  • The product you received doesn’t match what you saw on our website (description or specifications).

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