At Sarve Furniture, we strive to ensure that every product meets the highest quality standards. However, if you encounter any physical defects or damage upon receiving your order, we are happy to offer a replacement. Please note that we do not offer refunds under any circumstances.

1. Return Eligibility

You can request a return only if:

• The product has a physical defect or damage upon delivery.
• The product does not match the description or specifications on our website.

2. Replacement Process

• Time Frame: You must initiate a return request within 3 days of receiving the product.
• Condition: The item must be in its original packaging, unused, and with all accompanying accessories.
• Inspection: Once the product is returned to us, our quality team will inspect it to verify the damage or defect.
• Replacement: After successful inspection, we will send you a replacement product within 7-10 business days.

3. How to Initiate a Return

To request a return and replacement:

• Contact our customer support at 7014260924 or email us at [Insert your company’s support email here] within 3 days of delivery.
• Provide your order details, photos of the defective or damaged product, and a description of the issue.

4. Non-Returnable Situations

We do not accept returns if:

• The return request is made after 3 days of delivery.
• The product has been used, assembled, or damaged due to improper handling by the customer.
• The product is not in its original condition or missing parts and accessories.

5. No Refund Policy

We strictly follow a no-refund policy. Once the return request is approved, customers will receive a replacement only. No refunds will be processed for any orders.

6. Shipping Charges for Returns

If the product is eligible for return due to physical defects or damage, Sarve Furniture will cover the return shipping costs. We will arrange the pickup and replacement delivery at no additional charge to you.