Terms & Conditions

Welcome to Sarve Furniture. These Terms & Conditions govern your use of our website and your purchase of products from Sarve Furniture.

By accessing our website, browsing our products, or placing an order, you agree to follow the terms mentioned on this page.

Please read these Terms & Conditions carefully before using our website.

About Sarve Furniture

Sarve Furniture is a premium furniture brand offering handcrafted solid wood furniture for homes across India. We specialize in beds, dining sets, sofa sets, coffee tables, cabinets, storage furniture, and custom furniture designs.

Our goal is to provide quality furniture along with a secure and trusted shopping experience.

Website Use

By using Sarve Furniture’s website, you agree that:

  • You will use the website for lawful purposes only
  • You will provide accurate information while placing orders
  • You will not misuse or attempt to harm the website
  • You will not copy, misuse, or reproduce website content without permission

Sarve Furniture reserves the right to restrict access if misuse is found.

Product Information

We try our best to display product information accurately, including:

  • Product images
  • Material details
  • Dimensions
  • Finish and polish
  • Pricing
  • Availability

However, slight differences may occur due to:

  • Natural wood grain variations
  • Lighting in product photography
  • Screen display differences
  • Handcrafted furniture characteristics

These are normal and not considered defects.

Orders & Acceptance

When you place an order on Sarve Furniture:

  • Your order request is received by our system
  • Order confirmation may be sent after verification
  • Sarve Furniture reserves the right to accept or reject any order
  • Orders may be cancelled if information is incomplete, incorrect, or suspicious

An order is considered final only after confirmation from our side.

Pricing & Payments

All prices displayed on Sarve Furniture are listed in Indian Rupees (INR).

Payment Terms:

  • We accept online payments only
  • Cash on Delivery (COD) is not available
  • Orders are processed after successful payment confirmation
  • Payment gateway charges may apply as per provider rules

Sarve Furniture reserves the right to update prices at any time without prior notice.

Custom Furniture Orders

Sarve Furniture also accepts custom furniture orders based on customer requirements.

Please note:

  • Custom orders may require additional production time
  • Custom-made products may vary slightly from reference images
  • Custom furniture orders are non-returnable and non-refundable after production starts
  • Custom order changes may not be possible once production begins

Customers are requested to confirm all custom details carefully before ordering.

Shipping & Delivery

Sarve Furniture provides All India Delivery for furniture products.

Delivery timelines may vary depending on:

  • Product type
  • Customer location
  • Shipping route
  • Production time
  • Transport partner schedules

Delivery dates are estimated and may be affected by unforeseen logistics delays.

Sarve Furniture will make reasonable efforts to deliver products safely and on time.

Order Cancellation Policy

Customers may request order cancellation before shipping or dispatch starts.

Cancellation Conditions:

  • Cancellation request must be made before dispatch
  • Once the order is shipped, cancellation may not be accepted
  • Payment gateway processing charges may be deducted (if applicable)

Sarve Furniture reserves the right to approve or reject cancellation requests depending on order status.

Refund & Return Policy

Sarve Furniture follows a No Return Policy for delivered furniture products.

Please note:

  • Delivered products are non-returnable
  • Refunds are generally not applicable after order processing
  • Damaged products may be eligible for replacement after verification as per company policy

Customers are requested to read our Refund & Returns Policy separately.

Damaged Product Replacement

If a product arrives damaged during transit:

  • Customer must report within 24 hours
  • Clear photos/videos must be shared
  • Damage will be verified by our support team
  • Replacement support may be provided if claim is approved

Damage claims reported late may not be accepted.

Intellectual Property

All content on Sarve Furniture website, including:

  • Product images
  • Text content
  • Logos
  • Graphics
  • Designs
  • Branding material

belongs to Sarve Furniture and may not be copied, reused, or reproduced without written permission.

Limitation of Liability

Sarve Furniture will not be responsible for:

  • Delay caused by transport/logistics partners
  • Customer misuse of products
  • Natural wood variation expectations
  • Indirect damages or losses
  • Delay caused by events beyond our control

Our liability is limited as per applicable laws.

Privacy & Data Use

By using our website, you agree to our Privacy Policy regarding:

  • Customer information
  • Payment processing
  • Website usage data
  • Customer communication

Please read our Privacy Policy for detailed information.

Third-Party Services

Sarve Furniture may use third-party service providers for:

  • Payment gateways
  • Shipping & delivery
  • Website hosting
  • Analytics
  • Communication services

These services operate under their own policies.

Changes to Terms & Conditions

Sarve Furniture may update these Terms & Conditions at any time without prior notice.

Updated terms will always be published on this page.

Customers are requested to review this page periodically.

Contact Information

Sarve Furniture

📍 Factory Address:
7, Road Number 5, RIICO, Industrial Area, Churu, Rajasthan – 331001, India

📞 Phone / WhatsApp: 7014260924

🌐 Website: www.sarvefurniture.com

Need Help?

For order-related support, product questions, payment issues, or customer assistance, please contact our support team.

We will be happy to help you.