Privacy Policy for Sarve Furniture
Introduction
Welcome to Sarve Furniture! Your privacy and the protection of your personal data are of utmost importance to us. This policy outlines how we collect, use, and protect your information when you visit our website and purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
- Personal Details: Name, address, email, phone number, and other contact information provided when placing an order or contacting us.
- Payment Information: Credit/debit card details and other payment-related information when you make a purchase. We do not store your payment details.
- Browsing Data: Information about your device, IP address, browsing behavior, and cookies to enhance your experience.
2. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders, including shipping and providing order updates.
- Provide customer support and respond to your inquiries.
- Improve our website functionality, product offerings, and customer experience.
- Send you promotional emails, only if you have opted in to receive such communications.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted third-party companies involved in payment processing, shipping, and other services necessary to complete your order.
- Legal Obligations: Authorities, if required by law to comply with any legal proceedings or requests.
4. Payment Security
We ensure secure payment processing through trusted gateways. Your payment details are encrypted during transactions, and we do not store credit/debit card information on our servers.
5. Cookies and Tracking Technologies
Our website uses cookies to improve user experience. Cookies help us understand your preferences and provide personalized services, such as product recommendations.
You can choose to disable cookies through your browser settings, but this may limit your use of certain features of the site.
6. Replacement Policy
At Sarve Furniture, we do not offer refunds. However, replacements are available within 7 days of receiving the product in case of:
- Manufacturing defects.
- Product damage during shipping.
To initiate a replacement, please contact us with your order details and the issue within 7 days of delivery.
7. Shipping Policy
We ship products across India. Shipping times and fees may vary depending on your location. Once an order is placed, it typically takes 3-7 business days for delivery.
8. Data Protection
We implement a variety of security measures to protect your personal data. Access to your information is restricted to authorized personnel only.
9. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate data.
- Request deletion of your data (unless we need to retain it for legal or business purposes).
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website will constitute acceptance of the revised terms.
11. Contact Us
For any questions or concerns about your privacy or this policy, please contact us at:
- Phone: 7014260924
- Email: sarvefurniture@gmail.com